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Features

How It Works

FAQ

Blog

What we need to onboard your business

Zaro onboard businesses only. To meet regulation and protect everyone on the platform, we verify who you are and how you plan to use Zaro. This page lists the information and documents we collect so you can prepare in advance and avoid delays.

General information

These details identify your company and where it operates.

  • Company name
  • Country
  • CIPC number — your Companies and Intellectual Property Commission registration number (South African entities)
  • Tax ID (optional)
  • Website (optional)

How you'll use Zaro

We need to understand your business and expected activity on the platform.

What does your business do?

A short description of your product or service.

How will you use Zaro?

Briefly describe how your business plans to use Zaro (e.g. paying suppliers, receiving customer payments, payroll).

Expected monthly payment volume

Your estimated monthly payment volume in your main currency.

Are you receiving or sending funds on behalf of someone else?

Whether your business will hold or move money for third parties (e.g. as an agent, marketplace, or escrow). If yes, we'll ask for more detail.

Source of funds

Where the money you'll move through Zaro comes from (e.g. revenue, investment, loans).

Documents we need

Legal presence — Incorporation certificate

Official certificate of incorporation.

Company details — Articles and memorandum of association

Your company's constitution and governance documents.

Ownership structure — Shareholder registry or excerpt from state company registry

A current view of who owns the company (e.g. CIPC-generated excerpt for South African companies).

Proof of address

A document dated within the last 3 months, such as a bank statement or lease agreement, showing your business address.

Source of funds

A recent document that supports your stated source of funds — for example an invoice, sales agreement, or VC investment agreement. It should align with how you plan to use Zaro.

Financial statements

Only if USD (SWIFT) required

Official records of your company's financial performance, typically including balance sheet, income statement, and cash flow statement.

Beneficial owners

We need to verify the people who ultimately own or control your business. For each ultimate beneficial owner (UBO), please provide:

  • First name
  • Last name
  • Email address
  • Percentage of ownership
  • ID document
  • Proof of address (as for the company, dated within 3 months)
  • Tax number
  • Nationality
  • Place of birth
    Only if USD (SWIFT) required